Refund policy

Refund Policy

Last Updated: July 3, 2026

At WomenDigital, we're committed to providing high-quality digital products and an excellent customer experience.

If you experience a genuine issue with your purchase, our support team is here to help. We encourage you to contact us before requesting a chargeback or payment dispute so we can resolve the issue as quickly as possible.

Digital Products

All products sold on WomenDigital are digital downloads.

No physical products are shipped.

Because digital products are delivered instantly after purchase, all sales are generally considered final once access has been provided.

Our Promise

Your satisfaction is important to us.

If you experience a legitimate technical issue with your purchase, we will make every reasonable effort to resolve it by:

• Providing replacement files

• Restoring download access

• Assisting with technical issues

• Issuing a refund if we are unable to resolve the problem

Our goal is to ensure you receive the product you purchased.

Eligible Refund Requests

Refunds may be approved in the following situations:

• You accidentally purchased the same product more than once.

• You were charged multiple times for the same order.

• You never received access to your purchased files.

• The downloaded files are corrupted, incomplete, or damaged, and we cannot provide working replacements.

• A verified technical issue prevents access to your purchase, and our support team is unable to resolve it within a reasonable timeframe.

Each request is reviewed individually.

Non-Refundable Situations

Refunds cannot be provided for:

• Change of mind.

• Purchasing the wrong product.

• Not reading the product description before purchasing.

• Lack of knowledge about how to use the product.

• Software or device compatibility issues clearly stated before purchase.

• Failure to download or back up your files.

• Requests made after successfully downloading the product without evidence of a technical issue.

Exchanges

Because our products are delivered digitally, traditional exchanges are not available.

If you purchased the wrong product and have not downloaded or accessed it, please contact us immediately. We will do our best to help.

Technical Support

Before requesting a refund, please contact our support team.

To help us resolve your issue quickly, include:

• Your Order Number

• The email address used for your purchase

• A description of the issue

• Screenshots (if applicable)

We typically respond within 24 business hours.

European Union Customers

If you reside within the European Union, you may normally have the right to cancel certain purchases within 14 days.

However, by purchasing digital content from WomenDigital and requesting immediate access, you expressly consent to the immediate delivery of your digital product and acknowledge that your statutory right of withdrawal ends once the download or digital access has begun, where permitted by applicable law.

Refund Processing

If your refund request is approved:

• Your refund will be issued to your original payment method.

• Refunds are typically processed within 5–10 business days.

Processing times may vary depending on your bank or payment provider.

Chargebacks

If you experience any issue with your purchase, please contact us before opening a payment dispute or chargeback.

Our support team is committed to resolving legitimate concerns quickly and fairly.

Contact Us

If you have any questions about this Refund Policy or need assistance with your order, we're happy to help.

WomenDigital

Operated by Digital Vexo LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: support@womendigital.store

Website: https://womendigital.store